Privacy Policy

Privacy Policy

Introduction

Welcome to https://shop-kratom-capsules.kratom-planet.com (referred to as “Kratom Planet,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal information. This document outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Private Information and Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparancy and Accountability of Data (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our website (https://shop-kratom-capsules.kratom-planet.com), applications, online services, and products offered by Kratom Planet. Please note that this policy does not cover third-party platforms or services accessed through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This policy describes how we handle your personal information when you:

  • Use any of our applications or services, creating an account with us.
  • Visit our website(s) linked to this Privacy Policy.
  • Communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details associated with your user account, including usernames, passwords (hashed and salted), and profile settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account information for direct deposits or other financial services we may offer.
  • Purchase Information: Product orders, order history, quantities, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile devices when you use our mobile applications.
  • Location Data: GPS coordinates and location services data if you choose to provide it for personalized experiences.
  • Feedback: Comments, reviews, and ratings you share with us about our products and services.
  • Social Media Information: If you log in or interact with our social media platforms, we may collect data from those accounts (with your consent).
  • Product Information: Details about the products you view, search for, or purchase on our site.

We gather this information through direct user input, automated technologies like cookies and web beacons, and third parties who assist us in providing services.

Cookies

Kratom Planet uses cookies to enhance your browsing experience and provide personalized content:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and applications, ensuring secure login and navigation.
  • Preference: Cookies store user preferences, such as language selection, to offer a tailored experience.
  • Analytics: Tracking cookies help us analyze user behavior, providing insights into site usage and improving our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

Kratom Planet implements robust security measures to safeguard your personal information:

  • We utilize encryption for data at rest and in transit to protect sensitive details.
  • Our third-party processing partners adhere to strict privacy and security standards.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us at [email protected], and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at [email protected]. We will respond to your request as quickly as possible and within the time frames specified by law.

Changes to Policy

Kratom Planet reserves the right to update or modify this privacy policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data requests, or to unsubscribe from our communications, please contact us:

  • Email: [email protected]
  • Mailing Address: Kratom Planet Privacy Team, [Address], [City, State, ZIP Code]